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Hasarak vs Rocket.Chat

Rocket.Chat is open-source, self-managed communication with omnichannel support and federation. Hasarak is hosted chat and docs for engineering teams, with an MCP server for their AI tools.

Side by side

HasarakRocket.Chat
Channels, threads and DMs✓✓
Hosted for you✓Commercial plans
Self-managed—✓
Docs next to chatPages, co-edited, with Mermaid—
MCP server for any MCP client✓—
Desktop and mobile appsNot released yet✓
Customer chat (omnichannel)—✓
Federation with other servers—Matrix
Voice and video—✓

Why teams switch from Rocket.Chat

  • Nothing to deploy

    No servers, databases or upgrades. Sign up and invite the team.

  • Built for engineering work

    Pages for specs and runbooks, @ai in threads with your own AI accounts, and an MCP server your agents can sign in to.

  • Keys, not menus

    ⌘K jumps anywhere, and the Minimal style adds Vim keys for people who never want to touch the mouse.

Who should pick Rocket.Chat

Rocket.Chat covers a lot of ground: team chat, voice and video, customer-facing omnichannel (live chat and messaging channels in one queue), end-to-end encryption and federation with other servers. It can run on-premises, in a private cloud or fully air-gapped, and it targets government and defense deployments. If you need that breadth, or you need to own the servers, Rocket.Chat is the stronger choice.

Who should pick Hasarak

If what you want is fast internal chat for an engineering team, all that breadth is overhead. Hasarak does a smaller set of things well: channels, threads, an inbox, pages with Mermaid diagrams and a built-in MCP server. It’s hosted, so there’s nothing to deploy, and it runs in the browser today; desktop and mobile apps are in development.

Moving from Rocket.Chat

There is no Rocket.Chat importer. Recreate the channels the team uses every day, invite everyone, and install connectors from Settings › Connectors. Integrations built on incoming or outgoing webhooks become connectors, each one an HTTP endpoint.

Questions

What is a good Rocket.Chat alternative?

For self-hosted open-source chat, Mattermost, Zulip and Element (Matrix) are the usual alternatives. For a hosted tool built for engineering teams, Hasarak adds pages with Mermaid diagrams and a built-in MCP server.

Is Rocket.Chat free?

Rocket.Chat offers a free Starter plan for a self-managed workspace and an open-source community edition; its larger plans go through sales. Check rocket.chat for the current limits.

Does Hasarak support customer live chat like Rocket.Chat?

No. Hasarak is internal team chat. If you need a live-chat widget or WhatsApp and email in the same inbox, Rocket.Chat's omnichannel features are a better fit.

Can Hasarak be self-hosted or air-gapped?

No. Hasarak is hosted only, with Free and Team plans. For air-gapped deployments, look at Rocket.Chat, Mattermost or Element.

Switch from Rocket.Chat in an afternoon.

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